Support

Here to Help You Succeed

At Data Fuel One, we are committed to providing you with the best support to ensure your success. Whether you’re looking for guidance on using our data solutions or need help troubleshooting an issue, we’re here to assist every step of the way.

How Can We Help?

We’ve designed our Support Center to be a resource for answering common questions and providing the information you need to get the most out of our services. Below, you’ll find a comprehensive FAQ section, as well as options to reach our support team for more personalized assistance.

What services does Data Fuel One offer?

We specialize in data-driven solutions, including lead generation, real-time leads, aged consumer data, live transfer leads, and click-to-call services. We serve industries such as financial services, healthcare, and construction.

How do I get started with Data Fuel One’s services?

To get started, you can reach out to our sales team via the contact form on our Contact Us page. A member of our team will connect with you to understand your business needs and recommend the best solutions for your goals.

What pricing models do you offer?

We offer flexible pricing models, including performance-based hybrid models and flat rate options. Our sales reps will work with you to customize a pricing plan based on your campaign’s objectives and lead volume.

How does the performance-based hybrid model work?

Qualified clients can opt into our performance-based hybrid model, which combines a lower upfront rate with a revenue-sharing structure. This model allows us to share in the success of the leads we generate for your business.

How do I track the performance of my campaigns?

We provide detailed and transparent reporting to help you monitor the performance of your campaigns. Our real-time reporting tools allow you to track lead generation, conversion rates, and ROI.

How long does it take to receive leads after signing up?

Lead delivery time varies depending on the service you choose. Real-time leads are delivered instantly, while other lead types such as aged consumer data may be provided within a predefined timeframe. Our team will work with you to set expectations based on your campaign.

What industries do you serve?

We primarily focus on the financial services, healthcare, and construction sectors. However, our data solutions are adaptable and can be customized to serve a variety of industries.

How do I contact customer support?

You can reach our support team via the Contact Us page, or email us directly at support@DataFuelOne.com. We’re here to assist you Monday through Friday from 9 AM to 5 PM EST.

What if I need a custom solution?

We specialize in tailoring data solutions to fit the unique needs of each client. If you require a custom solution, our team will work with you to create a personalized plan that aligns with your business goals and targets.

How do I apply for grant opportunities through Data Fuel One’s philanthropy program?

Nonprofits can apply for grants by visiting our Philanthropy & Community page and submitting the application form with their project details. Our team will review your submission and contact you for further discussion.

Need Further Assistance?

If your question isn’t listed here, don’t worry! Our support team is ready to help you with any additional inquiries. Please contact us using the form below or reach out directly via email at support@DataFuelOne.com.